Your questions answered – Team Performance Scan™
What is Team Performance Scan™?
TPS has been developed by a group of team performance experts. Their research and experience with hundreds of clients such as International Hotel group, Prison Leadership Teams, IBM, the NHS, McLaren Formula 1, Round The World Yacht Racing and Amazon led to the development of Team Performance Scan™ to help diagnose team culture. They wanted to go beyond diagnosis and provide a tool that helps managers and Facilitators develop the team and therefore increase performance.
What does TPS do exactly?
TPS measures the 10 key themes of team performance – five themes that are process based and five that are behavioural. There are 40 individual indicators that are measured and collated. All team members are invited to participate, and the data is presented in a simple but rich diagnostic highlighting areas of strength and key focus development areas.
Why would we use it?
If you measure performance, you are much more likely to be able to manage it. Whether you are a team manager, board director or a learning and development professional, you will benefit from not only diagnosing what aspects of team culture to work on but have a list of suggested activity that you can take to improve it. Instead of just throwing a team offsite in the hope that it develops the team, diagnose first and then structure your session around the areas it highlights saving you valuable time and effort, focussing your activity on the areas that would have most impact.
Who is it for?
Broadly, any team. Our definition of a team is a group of people (usually between 4 and 30 people) that share a common purpose or goal, and work together in order to achieve that goal. Therefore, from shop floor to board room, from surgical teams to high performance sport and from commercial teams to public bodies. We’ve used it with established teams who are performing very well but want to take another step (you don’t have to be sick to want to get better). We’ve used it with teams that are dysfunctional or underperforming and need help. We have used it with relatively new teams who want to establish the desired team culture early in their journey. Teams that are experiencing a lot of change, that need a boost, that are curious, keen to increase the dialogue between each other, that want to reach the very top, that want to smile more and look forward to coming to the “office” wherever that may be.
When would I use it?
If the team has been together for a minimum period of 3-6 weeks, then crack on. One of the great features of TPS is that it can be repeated every 3-6 months and performance tracked. Displaying this in a visual graph enables teams to monitor progress and continue to work on areas that need further discussion and action.
How easy is it to use?
In one word: very. TPS is an online diagnostic survey that takes just 10-15 minutes to complete. Each team member receives an email invite with a link. The system works equally well on mobile device or PC. There are 40 questions that you just click or select a score on a sliding scale. The software that administrates the profile is very straight forward to use with clever features that allows you to track who in the team has completed the profile and who is yet to. Once all the team members have completed their profile, just click the generate profile button and all the data is collated into one rich and easy to understand report. Whether you are a Team Leader, Manager or Facilitator, you’ll have an account that enables you to administer TPS without any hassle.
How much does all this cost?
TPS is remarkably inexpensive, especially when you consider the result in performance it can generate. Firstly, it costs nothing to open an account which enables you to administer the report. Secondly, all you need to do is purchase credits at £10 per credit. A team of eight therefore will cost £80. Team Performance Scan is great value and your investment will be returned many times over.
The team has the report, what next?
Look through the sample – it will give you an overview of the results but then dig deeper into it’s diagnostic. One helpful section highlights the top 3 strengths and the 3 lowest scores. The lower scores indicate where there might be a consistent feeling across many of the team members that action is required. TPS is used as a springboard for discussion and exploration and then action. There is an accompanying Interpretation to Action document that works with TPS that you’ll have access to. In this we have listed the questions that needed further exploration in your team meetings and suggested a course of actions that should be considered.
Is TPS GDPR compliant?
How do I get an account and start using it?
Just register for an account, buy some credits using your credit card and you are off and running. If you’d like further information or want to speak to one of the team for support in using TPS then just drop us an email or use our contact form.